SHIPPING & DELIVERY

We strive to achieve customer satisfaction. It is important to us that our associated providers adopt a correlative ethos, to get our products to you in a quick, convenient and hassle free way. We apply ourselves to finding & selecting supply-chain partners meticulously.

Once your order is processed, your gift box will be packed and despatched as soon as practically possible. We understand that we need to get that gift to someone special and time is the most valuable commodity in this modern world.

ORDER FAQ's

Gift boxes lead time

Form date of order you can receive you gift box within 3 - 10 Days, this is subject to availability of products.

Have any more questions? Read more of our FAQ's

Gift Box Order Confirmation
  • Once your order has been processed via Payfast Payment portal, you will receive a confirmation email of your order.
Order Status Updates
  • "Order Processed" - Means we have received your order.
  • "Order Shipped" - Your gift has left the building, we will send you a note on your order with a Tracking Waybill number.
  • "Order Completed" - Recipient has received your gift,.
Order Tracking. 
  • Open Shipping and Delivery, Click on "Track your gift"

Have any more questions? Read more of our FAQ's 

Gift boxes delivery 
You’re Welcome Gift Boxes tries to accommodate you with a date for your delivery, but we can’t always guarantee this as  "The Courier "has their own schedule for deliveries.

Have any more questions? Read more of our FAQ's

SHIPPING POLICY

All shipping, regardless of item bought has free shipping qualification if the amount of rand spent is according to the information below.

LOCAL – GREATER CAPE TOWN AREA

Shipping Fee R 80.00 ( Free delivery on orders over R900.00)

MAIN CENTRE – MAIN ROUTES ACROSS SOUTH AFRICA

Shipping Fee  R 100.00 ( Free delivery on orders over R1200.00)

REGIONAL / OUTLYING – ANYWHERE IN SOUTH AFRICA

Shipping Fee R 150.00 ( Free delivery on orders over R1300.00)

Duration for shipping would be 1 -3 Days (Local) 3 – 7 Days ( Main Centre, Regional/Outlying ).

INTERNATIONAL SHIPPING

We do not ship internationally.

TRACK YOUR GIFT

We’d rather meet your expectation by under promising and over delivering.